Refund policy

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at Wakepackdisposables@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Non-Returnable Items The following items cannot be returned:

• Perishable goods
• Custom or personalized products
• Personal care or hygiene items
• Sale items or gift cards

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EU Customers — Right of Withdrawal If you are located in the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification. To be eligible, the item must be in its original condition — unworn, unused, with tags, and in original packaging.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card issuer to post the refund. If more than 15 business days have passed since your return was approved, contact us at Wakepackdisposables@gmail.com